AT RESIDENCIAL AVENIDA HOSTEL
The wellbeing of our guests, visitors, and the team is our main priority, so you can feel safe from check-in to check-out, and everywhere in between.
WHAT WE DO:
WE HAVE TAKEN EXTRA PRECAUTIONARY MEASURES AND SET UP NEW PROCEDURES IN OUR DAILY ROUTINE BASED ON GUIDELINES FROM OUR LOCAL HEALTH AUTHORITIES AND THE 'CLEAN&SAFE' GUIDELINES:
SOCIAL DISTANCING – We make sure to keep a safe distance between guests and the team.
LIMITED NUMBER OF PERSONS - We follow the restrictions and guidelines from the local authorities. Shared rooms and shared bathrooms are not available at the moment.
THE TEAM – is all trained in hygiene protocols that prevent the spread of infectious diseases, and make you feel safe. They wash and sanitize hands after every encounter. Every colleague is required to stay home if feeling unwell.
CLEAN SURFACES - We clean and disinfect surfaces frequently throughout the day with special attention to high-touch areas. We are using high-level hygiene products, that still live up to the environmental requirements and our sustainable code of conduct.
CLEAN HANDS – We have set up stations in public areas with alcohol-based hand sanitizers for guests.
We continue to monitor the COVID-19 situation closely and follow the recommendations of our local health authorities.
TO ARRIVING GUESTS – visiting or staying:
YOU ARE ALWAYS WELCOME AS A STAYING GUEST OR JUST DROPPING BY. HERE ARE A FEW OVERALL POINTS TO KNOW:
GUIDELINES - We know everything is in flux and maybe a bit confusing. So, when arriving at our hostel, we’ve made sure to inform you of the safety procedures, and guidelines to follow these and keep safe. We have available printed information if you want to know a little more about our procedures.
LOOK FOR ANY SIGNS – If you show any signs of COVID-19 infection, please do not enter the hotel. We will help direct to a doctor to get tested
EXTRA CLEAN ROOMS – We have stepped up the cleaning in all hostel rooms. We use disinfectant detergents and make sure to pay extra attention to high-touch items
RESTRICTIONS – We follow the restrictions and guidelines from the local authorities in the common areas
The outbreak of coronavirus has changed our reality, day by day, hour by hour.
LETS DO THIS TOGETHER.
Residencial Avenida Hostel Tomar